Becker’s Health IT & CIO Report: Virtual Care is More Than Just Video Visits
As telemedicine continues to broaden its footprint across healthcare delivery in America, the needs of the digitally savvy public are an essential factor to consider when developing and launching a telehealth program.
While video chat is certainly one component of telemedicine, user expectations demand much more than just basic video chats delivered by business conferencing technology providers. Healthcare consumers have been conditioned to enjoy a higher-level experience, and in order to deliver that, healthcare providers require complete and robust workflows, clinical feature sets, and business tools focused on operations that will allow them to launch, operate, and scale telehealth services across service lines over time. When looking to launch a virtual care service, providers should be aware of the many business video conferencing solutions that are now making the move into healthcare to compete with tried-and-true virtual care technology providers.