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Use Cases

See how virtual care is shaping a better future for patients and providers
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Active Treatment Follow-up Consultations

  • Follow-up check-in visits
  • Replace missed office visits
  • Visits for medication refills
  • Medication titration visits
  • Active episode treatment visits
  • noun_group_176717

    Population Management / Disease Management

  • Chronic care case management
  • Remote patient monitoring data reviews & equipment troubleshooting
  • Complementary services delivery (for co-morbidities)
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    30-day Discharge Management

  • Pain assessments
  • Surgical wound assessments
  • Medication reconcilliations
  • General status check-ins
  • noun_Surgery_3190406

    Surgical Care

  • Pre-procedure check-ins
  • Pain assessments
  • Surgical wound assessments
  • General status check-ins
  • noun_caring_169351

    Skilled Nursing & Long-term Care Facilities

  • Mental health assessments and treatment visits
  • Primary care provider check-ins
  • Specialty care assessments
  • Emergent need assessments
  • Wound care
  • noun_medication_2337593(2)

    Medication Counseling

  • Retail/neighborhood pharmacies
  • Compounding pharmacies
  • noun_Pharmacy_1474609

    Specialty Pharmacy Services

  • Retail/neighborhood pharmacies
  • Compounding pharmacies
  • Medication counseling
  • Side effect management
  • noun_Mental Health_3485379

    Community Mental Health Services

  • Hospital psychiatry assessments
  • Routine mental healthcare – direct to consumer
  • Nursing home and other alternate care services
  • Patient screening programs
  • Emergency department mental health assessments
  • noun_emergency room_1745328

    Virtual Urgent Care / Emergency Room

  • Load balancing between facilities
  • Contract services for schools, sports medicine, nursing home, senior living
  • Direct to consumer primary care services
  • noun_medical video visits_2218874

    Virtual Health Clinics

  • Rural health
  • Healthcare / medical deserts
  • School and community health
  • Corporate health on-site clinics
  • noun_presentation_4018451

    Treatment Plan Adherence Programs

  • Care coordination visits
  • Routine check-ins
  • Patient education
  • Therapy follow-up, including physical/occupational therapy
  • noun_Pregnant_575991

    Obstetrics / Pre-natal and Post-birth Support

  • Pre-natal support
  • Check-in visits
  • Post-partum mental health
  • Lactation and new mother counseling
  • noun_care_2757905(1)

    Hospice Care

  • Advance care planning
  • Pain management
  • Caregiver coaching
  • Medication titration visits
  • Bereavement support
  • noun_Stethoscope_1069510

    Second Opinions – Specialty Physician Consults

  • Case escalation
  • Case reviews
  • Second opinions
  • Emergency department consults
  • Genetic counseling
  • Pediatric rare disease assessments/second opinions
  • noun_medical prescription_2324570

    Occupational Health

  • Patient authorization
  • Replace missed office visits
  • Follow-up care
  • noun_home care_399205

    Concierge Care/Home care

  • Advanced personal care
  • Home visit follow-ups
  • High risk patient triage
  • noun_Travel Insurance_3498458

    Medical Tourism

  • Corporate employees/ex-pats
  • Leisure travelers
  • noun_medication management_3427892

    Chronic Disease Management

  • Monthly check-ins
  • Visiting nurse case escalation
  • Device training and troubleshooting
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    Dual Eligible Patient Management

  • Primary care visits
  • Specialty care needs
  • noun_clinic_85623

    Clinic-in-a-Clinic

  • Retail walk-in clinics
  • Pharmacy clinic
  • Workplace walk-in clinics
  • noun_Stumble_3776

    Worker’s Comp Case Management

  • Case qualification
  • Medical triage/evaluation
  • Follow-up care
  • noun_emergency call_3585611

    Live Nurse Advice Line

  • Patient health navigation encounters
  • Medical advice calls
  • noun_diet_3569322

    Diet, Nutrition, Weight Loss Counseling

  • Medically directed nutrition counseling
  • Personal health and weight loss services
  • Dietary and menu planning
  • noun_ban_2577440

    Alcohol, Drug and Smoking Cessation Programs

  • Check-in and follow-up visits
  • Physical and mental health services
  • noun_bullseye_2221579

    Direct to Consumer Health

  • Sensitive medical conditions
  • Lifestyle medications
  • Sleep apnea
  • Skin and hair care
  • noun_Physical Therapy_616

    Sports Medicine/Physiatry

  • On-field injury assessment/triage
  • Treatment monitoring
  • Performance management and mental health counseling
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    Transitional Care Management

  • General status check-ins
  • Medication reconciliations
  • Device training and troubleshooting
  • Visiting nurse case escalation